Customer Service from ModaInStyle

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Customer Service

Customer Service

Shipping & Delivery	Privacy & Security	Returns & Replacements
Ordering	Payment, Pricing & Promotions	Viewing Orders



Shipping & Delivery
: We are glad to offer worldwide delivery via FEDEX INTERNATIONAL EXPRESS. No matter what the total amount of your order is.

Estimated Time of Delivery: 1-2 business days (European Union); 2-3 business days (United States and Canada); 4-7 business days all other destinations.

A tracking number for the shipment will be sent for all orders.
Privacy & Security
: ModaInStyle.com is committed to protecting your privacy. We will not sell or disclose any information that identifies you to a third party without your prior approval. We may use the information we collect to periodically notify you about new services or special offers we think you'll find valuable. If you would rather not receive this information, you may send an e-mail to customerservice@modainstyle.com with 'unsubscribe' as the subject line.

ModaInStyle.com does not sell, trade or rent your personal information to others.; Modainstyle.com has implemented a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of employees who have special access rights. When you place orders or access your personal information, we offer the use of a secure server.; All your personal information is transmitted via Secure Socket Layer (SSL) technology and securely stored in ModaInStyle database, however please note that we do NOT keep any of your credit/financial information (credit cards numbers and such).
Returns & Replacements
: At ModaInStyle.com we understand that buying clothing online might be a difficult task at times. That is why we offer a very fair Return Policy. We want your online shopping experience to be risk free.

The merchandise we sell comes directly from the best fashion manufacturers in Italy, is always in brand new condition and is guaranteed to be 100% Authentic.

With our hassle-free return policy, if you are not completely satisfied with your purchase, you can return your purchase. Simply contact us within 14 days from delivery date. We'll give you a Return Authorization Number along with all other pertaining information.

Returns can be sent to either our U.S. base or to our facility in Italy, whichever is less expensive for you to ship. Please make sure the item is in its original, unused condition (including all original manufacturer's packaging and tags).

You will be able to choose between a refund (NO restocking fee applies) or a store credit, however part of the actual shipping costs ($19.95) will be deducted from your refund in case of a return. Exchanges are subject to additional shipping costs charges depending on the item that needs to be re-shipped.
Ordering
: At ModaInStyle.com we're committed to give you the best online shopping experience. NO surprise charges here!! What you pay is the final cost of your purchase (*) and, even if the item is shipped from Italy, you will not incur in any other charges such as customs duties or sales taxes. We take care of that!
: (*): Valid only for shipments with destination to the following countries: all European Union Countries, United States of America.

Payment, Pricing and Promotions

Customer's security and privacy are our first concern. That is why we process all our online transactions only with the most secure online payment methods available.

- All Credit cards and debit cards are processed via our direct Virtual Payment Terminal with Paypal

- Paypal Express Checkout

Viewing Orders

After your order has been placed, you will receive a notification email with all available information related to your order. The links provided with this email will take you to your order page that will contain all the possible updates for your order, including the tracking of your shipment. Should you have further questions, feel free to contact us.

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